Terms and Conditions

Welcome to Outback Engraver! These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing this website, you accept these terms in full. If you do not agree to these terms, please do not use our services.

1. General Information

Outback Engraver specialises in high-quality engraving services. Our products are customised and made to order, ensuring a unique experience for each customer. To ensure our high standards are continually met, we reserve the right to make slight modifications to any designs uploaded to ensure the best visual delivery of your project.

2. Orders and Payments

All orders are subject to acceptance and availability. Prices listed on our website are in AUD and include applicable taxes unless otherwise stated. Full payment is required before processing your order. Customisation details must be provided accurately. Outback Engraver is not responsible for errors due to incorrect information submitted by customers.

3. Shipping and Delivery

Estimated delivery times vary based on location and shipping method selected at checkout. Outback Engraver is not responsible for delays due to unforeseen circumstances such as postal service disruptions or customs clearance issues.

4. Returns and Refunds

Due to the personalised nature of our products, we do not accept returns or exchanges unless the item is defective or damaged upon arrival. If you receive a defective product, please contact us within two business days of receipt with photos and order details. Refunds, if applicable, will be processed within 2 business days after approval.

5. Intellectual Property

All designs, images, and content on this website are the property of Outback Engraver and may not be used, copied, or distributed without permission.

6. Limitation of Liability

Outback Engraver is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

7. Privacy Policy

Your personal information is collected and used in accordance with our Privacy Policy. We do not sell or share your details with third parties.

8. Changes to Terms and Conditions

We reserve the right to modify these terms at any time. Any changes will be updated on this page, and continued use of our services indicates acceptance of the new terms.

9. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at:

Email: [email protected]

Phone: 0413 532 581

Address: shop 23, The Metro Arcade, 21 Cavenagh Street, Darwin, 0800

Daniel Marsh

Outback Engraver

Monday - Friday: 9am - 4.30pm

Saturday: 9am - 12pm

Dan: 0413 532 581 / Shop: 0478 266 688